QHSE Policies

Quality Policy

It is the policy of Quality Academy to achieve and maintain a high standard of quality in all aspects of its business operations and to continually satisfy the expectations of our clients in respect of the whole range of services we provide.​​​​​​​​​​​

QA is committed to providing high quality, health & safety management, effective training courses and outstanding customer service. All services are conducted to a high professional standard which ensures our client’s needs are met or exceeded.

In order to maintain a high quality level of service QA will ensure that:

  • We make ourselves accessible and approachable to our clients at all levels of management.

  • We fully understand our client’s requirements and will adapt our business where necessary to accommodate them.

  • All appropriate documentation is maintained, controlled and archived.

  • Staff responsibilities and duties are clearly identified.

  • Our team are appropriately trained to enable them to undertake their tasks and given appropriate authority within the scope of their responsibilities.

  • Sufficient resources are provided to facilitate the work

  • This quality policy is upheld and supported by management


Health & Safety Policy

Quality Academy accepts its responsibility under the Health and Safety at Work and associated legislation, to provide and maintain safe and healthy working conditions, equipment and systems at work for all its employees, students and visitors, and to provide such information, instruction and training as may be necessary for this purpose.

Quality Academy considers health and safety management responsibilities ranking equally with responsibilities for cost, quality, customer care and similar matters.

In addition, it also accepts its responsibility for the health, safety and welfare of people who may be affected by its activities.

The involvement of all parties is actively encouraged to both fulfill their own obligations and accomplish the company's policy of continual improvement in health and safety standards.

Sufficient resources will allocated to health and safety to ensure the health and safety of all persons affected by the company’s activities.

The application of its procedures is mandatory for all employees and contractors.

The policy and its implementation will be reviewed annually, or as often as is necessary, in the light of changing working conditions or new legislation or  other factors which may make the policy no longer valid.



Environmental Policy

Quality Academy recognizes its responsibility for protecting the environment and this policy is a statement of that commitment. Therefore, QA will:

  • Continue to reduce the environmental impact of its activities, products and services.

  • Continue to invest in cost effective energy efficiency and conservation.

  • Use natural resources efficiently and with careful planning.

  • Control and reduce waste and recycle material wherever possible.

  • Strive to eliminate any emissions or effluents, which may cause environmental damage.

In order to ensure effective management of this policy, we will:

  • Audit and review environmental performance.

  • Recognize and encourage the contribution every employee can make towards improving our environmental performance.

Environmental matters are a wide-ranging, complex and developing subject. To ensure that the policy, legal obligations and experience are applied  effectively, responsibility for the implementation, operation and satisfactory performance of the environmental policy lies with management. Specific responsibilities of management in relation to environmental issues are arranged as follows:

  • Review and development of the environmental policy

  • Access to training services

  • Up-to-date information on legislation 

  • Dissemination of information and advice to employees

  • General overview of environmental performance

The following is a summary of responsibilities of all employees:

  • All employees have a duty to co-operate with the company and its customers in all matters relating to environmental issues

  • Employees are encouraged to participate in environmental matters

Management is responsible for ensuring that staff are adequately trained and capable of undertaking the roles allocated to them.