ISO 9001:2015 Foundation Quality Management System

Learning Delivery Methods

01 Day

Equivalent to 08 hrs.

Rewards Points

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Enrol on this highly interactive and practical introduction to quality management and discover why ISO 9001 is the most popular quality standard in the world. The course is designed to provide you with knowledge of the main principles of quality management and the key features of a process-based management system where Quality is fully integrated into the business. Learn how risk-based thinking plays such an important part in the Plan Do Check Act cycle. During the day you will:
  • Fully appreciate the business benefits of a QMS;
  • Learn how to implement a management system based on ISO 9001:2015;
  • Understand how to use the PDCA model for managing risk and facilitating continual improvement.
If you are booking one of our QMS Auditor courses, we would highly recommend that you attend this introductory course. This Introduction to ISO 9001:2015 training course is avialable as online learning and we can offer a discount of 50% if you book the or the Lead Auditor Course at the same time. you can email us at or call us on 002 01000673716 to discuss further.
  • This is a 1-day (08hrs) learning event.
  • Start/Finish Times: 09:00am – 17:00pm
  • Prior Learning Requirement: There are no formal prerequisites for this course.
  • Overview of ISO 9001:2015 and its relevance to a business/quality management system;
  • Identifying key interested parties, the key issues of business and risk-based thinking;
  • Communication, resources, training, competence and documented information;
  • Quality Management Principles and the key components of a QMS;
  • Annex SL as a framework for all management system standards;
  • Process approach and how it is used in quality management;
  • How a QMS establishes a culture of continual improvement;
  • Leadership and management commitment;
  • Integration of management systems;
  • Performance evaluation & analysis;
  • The role of Certification Bodies.

This course is fully recognised by QA

The delegate is assessed based on participation and performance throughout the duration of the course. This includes all exercises, role plays, case studies and all other activities during the course. Please note, full attendance is required during the training course.
  • Managers with responsibility for products and services;
  • Directors with accountability for the effectiveness of a QMS;
  • Those who need to understand ISO 9001:2015 as part of their job role;
  • Those with responsibility for business improvement and customer relationships;
  • Those involved (or who will be involved) in the implementation or maintenance of a QMS;
  • Those new to auditing wishing to gain a basic knowledge of Quality Management and ISO 9001.

Course Pre-Requisite

There are no formal prerequisites for this course.

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