September 1, 2021
Arab Republic of Egypt
Full Time
We are looking to employ a Training Coordinator with outstanding written, verbal and interpersonal communication skills. A Training Coordinator is expected to be a strategic thinker with fantastic organizational and time management skills. Must have excellent research skills with the ability to multitask and adapt in a fast-paced environment.
To ensure success, Training Coordinator should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. Top candidates will be innovative, strong decision-makers and outstanding facilitators of learning and change.
About the Job
- Receive the training order from the administration.
- Coordinate the logistics of the training sessions ensuring the event success with 100% accuracy including the following.
- Hotels reservations (meeting room, coffee breaks, lunch) when needed.
- Client private premise meeting room checkup and set up “Tables, flow-charts data show…etc” as agreed between client and client partner.
- Follow the check list before the session.
- Order materials from store & check the quality of the materials.
- Prepare the experiential training program’s material.
- Prepare the systems kits needed in the session.
- Send the pre-work e-mails for participants.
- Follow up with the participants via email and phone to answer any questions concerning the pre-work.
- Prepare the participants’ attendance sheet, certificates, contact info sheet & evaluation forms.
- Responsible for the equipment before, during & after the session.
- Consolidate the participants’ feedback through the evaluation system.
- Coordinate training materials storage.
- Provide full support to all internal & external customers.
- Proactively handle client’s requests and complaints.
- Reports to management recommendations regarding products & customer service.
- Reports shortage in materials & products to related employee.
- Maintain highest coordination levels with all other departments.
- Building Relations and Increasing Customer Satisfaction
- Temporarily meet plans for maximizing opportunities for selling products to achieve company targets.
- Maintain customer records by updating account information.
- Address any customer inquiries and ensure that they are dealt with according to the company standards.
- Deal and respond to complaints or channel them to the right managerial level.
Job Requirements
- B.Sc with any relevant educational degree
- Having coordination and PR experience
- Having sales experience
- Excellent communication and presentation skills
- Excellent at English.
- Excellent in dealing with Microsoft Office (excel, word, power-point, access ….. etc.).
