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Home > Training Operations Supervisor
Posted time September 1, 2021 Location Arab Republic of Egypt Job type Full Time

We are looking to employ a Training Operations Supervisor with outstanding written, verbal and interpersonal communication skills. A Training Operations Supervisor is expected to be a strategic thinker with fantastic organizational and time management skills. Must  have excellent research skills with the ability to multitask and adapt in a fast-paced environment.

To ensure success, Training Operations Supervisor should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. Top candidates will be innovative, strong decision-makers and outstanding facilitators of learning and change.


Job Responsibilities:

  • Design and Execute (with the help of your team) the training plan for new accounts. This includes academics and logistical aspects.
  • Ensure that academic and logistical follow up systems are being properly observed to ensure up-to-date metrics and ensure customer satisfaction.
  • Generate & Review reporting system to ensure data integrity and that proper information is given in a timely manner.
  • troubleshoot and handle important clients and client cases
  • meet with instructors and staff regularly to ensure mot up to date information, methodology, and learning material are being implemented and handle inquires and comments.
  • Evaluate l performance to ensure that training is meeting business needs and improving performance.
  • Assess employees’ skills, performance and productivity to identify areas of improvement.
  • Drive brand values and philosophy through all training and development activities.
  • Select and manage resources, including working with both internal employees and suppliers to ensure excellence.


Job Requirements
  • Min 2-3 years of supervisory experience in a similar company(s) is a MUST.
  • Native or Near Native English Fluency is a MUST.
  • Superb track record in developing and executing successful training programs.
  • Critical thinker with innovative problem solving skills.
  • Highly computer literate with proficiency in MS Office (especially Excel & PowerPoint)and related business and communication tools.
  • Familiar with traditional and modern training processes.
  • Fantastic organizational and time management skills.
  • Strategic and creative mindset.
  • Meticulous attention to detail.
  • Owns a Car – highly recommended.
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