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ISO 9001:2015 Lead Auditor Quality Management System

Awarding Body
CQI & IRCA

Learning Method
Classroom

Duration
05 Days / 40 Hrs.

Rewards Points
500 Points

This Certified ISO 9001 Lead Auditor Training Course is based on assisting and verifying the competencies/capabilities of the Learner to be able to effectively audit a complete QMS based on ISO 9001:2015 requirements with specific emphasis of 2nd Party auditing [Customer/Supplier audits] and 3rd Party auditing [Certification Bodies].
 
During the delivery, the Learner will complete a Consultant facilitated complete systematic audit of a QMS. The facilitated audit of the QMS, will cover the full audit life cycle as defined by ISO 19011 and the Learner will have to demonstrate and be assessed on the effective application of audit tools and techniques.
We cover new and additional topics in more depth. We focus on auditing that provides Assurance that the Quality Management System meets the needs of the interested parties & our Learners are equipped to make higher quality insights for improved organizational performance.
  • This is a 5-day (45hr) learning event.
  • Start/Finish Times: 08:00am – 17:30pm (each day) with an earlier finish on the final day at 2pm.
  • Prior Learning Requirement: Learners are required to be familiar with ISO 9001:2015 requirements or have completed a recognised QMS Fundamentals course based on ISO 9001:2015 prior to registering for this course.
Course Introduction
  • The Business/Societal Case for ISO 9001:2015
  • Purpose and Impact of Annex SL
  • New and Revised Terminology
  • The Relationship between External and Internal Issues, Interested Party Requirements
  • Risks and Opportunities
  • Leadership
  • Effective Communication and Life Cycle Thinking

 

Introduction to Auditing
  • Audit Terminology, Principles, QMS Audits
  • Auditor Code of Ethics
  • Management of an Audit Program
  • Audit Terminology, Principles, QMS Audits
  • Audit Life Cycle (On-site & Off-site Audit Activities)
  • Auditor/Auditee Roles, Responsibilities*
  • Desired Auditor Behaviours

 

Introduction to QMS Auditing
  • Process Terminology
  • Process Models/Methodology & Categories
  • Evaluation of the effectiveness of a Process
  • Processes and the application of PDCA & Risk
  • The QMS Certification Cycle & 3rd Party Certification
  • Special Conformity Audits
  • Audit Planning
  • Initiating & Preparing for the Audit
  • Audit Trails
  • Purpose and benefits for establishing initial contact and forms of contact
  • Case Study: Document Review
  • Audit Plan
  • Audit Checklist
  • Audit Protocol
 
Opening Meeting
  • Purpose, process and benefit of an Opening Meeting
  • Case Study – Opening Meeting

Onsite Activities
  • Lead Auditor Leadership and Supervision
  • Responsibilities of the Lead Auditor
  • Communication throughout the Audit Life Cycle
  • Monitoring Audit Progress
  • Consensus and Resolution Conflicts
  • Lead Auditor Leadership
  • Audit Reporting
  • Audit Follow-Up
  • Auditor/Technical Expert Coaching, Mentoring and Evaluation
  • Collecting and Verifying Information
  • Introduction to Audit Findings
Audit Reporting
  • Audit Findings
  • Case Study: Writing Audit Findings
  • Case Study: Writing the Audit Report
Completing the Audit
  • Evaluating Correction & Corrective Action including Root Cause Analysis and Audit Finding Closure
  • Audit Follow Up Strategies
  • Final Audit Team MeetingClosing/Exit Meeting & Role Play

This course is fully recognised by CQI & IRCA (Course ID 1874).

CQI & IRCA Certified Course
The delegate is assessed based on participation and performance throughout the duration of the course. This includes all exercises, role plays, case studies and all other activities during the course. Please note, full attendance is required during the training course.
 
There is a 2 hour written examination at the end of the course. The exam is closed book in that a delegate is entitled to use only their copy of the International Standard (s) in question or dictionary if delivery language is not their native language. The minimum pass rate for the examination is 70%.
  • Quality Managers
  • Quality Professionals/Technicians
  • Quality Engineers
  • Procurement Personnel
  • Financial Personnel
  • Document Controllers
  • Internal Auditors
  • Owner Managers
  • Implementation Members
IRCA_Certified-Course-Logo

Course Pre-Requisite

Learners are required to be familiar with ISO 9001:2015 requirements or have completed a recognised QMS Fundamentals course based on ISO 9001:2015 prior to registering for this course.

What's Included

Comprehensive delegate folder and certificates. Public courses include, lunch, refreshments and our Residential option includes accommodation on the intervening nights of a course, plus dinner and breakfast.

Train Your Team In-House

Looking for training for 4 or more people? Choose our in-house training and our tutors will come to you so you save on travel and accommodation-related expenses.

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